* Join a global leader in the construction & mining industry
* Competitive salary + commission structure + company car
* Access to OEM training, benefits, and opportunities to build on existing skills
The Opportunity
We are on the lookout for a customer-focused individual to join our Mackay Parts team as a Customer Support Representative for our Donaldson product group. Based out of our Mackay branch, this role will have you delivering a high level of support to customers in the region by acting as the key point of contact for their parts requirements.
In this role you will be responsible for:
o Managing relationships in an existing network of customers within the territory
o Growth and new business development of the Donaldson Filter reseller network
o Undertake negotiations with Resellers/Customers regarding the renewal of their filtration reseller or supply agreements
o Accurate reporting of current and prospective activity, growth potential, market and competitor analysis
o Coordinating with relevant departments to ensure that all customer queries and requirements are attended to promptly while maintaining exceptional customer service
As the ideal candidate, you will have:
o Demonstrated sales/customer service experience and success
o Experience in Earthmoving, Mining, automotive or similar industries is preferred
o Genuine desire to deliver Hitachi’s promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
o Previous experience with the use of CRM
o A motivated and competitive drive to meet and exceed sales targets
o A current driver’s license and the ability to travel frequently
Hitachi Benefits – What’s in it for you?
o Rewarding Salary Package: Competitive Base Salary + Super + Commission Structure + Fully Maintained Company Vehicle
o Career: Permanent Full Time Position in a leading OEM with long term job security
o Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
o Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
o Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
o Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
o Employee Referral Program: refer a friend and receive $$
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