Are you a curious, hands-on technical professional who loves problem solving, testing, and working with hardware? We're looking for a driven Research & Development Engineer to join a leading Australian payments technology company. This role plays a key part in ensuring payment products and devices are reliable, high-performing, and continuously improving. About the Role As the R&D Engineer, you'll be responsible for testing, configuring, troubleshooting, and enhancing both hardware and software across our payment technology suite. You'll work closely with the CTO and broader R&D team to support product development, conduct QA testing, and help roll out new hardware and software into the market. This role suits someone who enjoys working hands-on with devices, analysing logs, solving technical challenges, and contributing to the development of new products. You will love "tinkering" wit hardware and being super hands on! What You'll Do Perform QA testing to ensure products are free from defects across hardware and software (hardware focus) Work directly with hardware components to test, configure, and validate functionality. Analyse communication and hardware logs to diagnose issues and recommend solutions. Develop and implement test scripts for new and existing products. Create change management plans and maintain user documentation. Troubleshoot hardware, software, networking, and device issues. Assist in installing and configuring hardware and software. Support the rollout of new payment devices, systems, and associated services. Manage multiple projects or incidents simultaneously. Collaborate with the CTO and R&D team to ensure all systems meet business needs. About You Strong experience with hardware and software testing methodologies (hardware super important) Hands-on technical skills with electronics or electro-mechanical systems. QA testing experience. Excellent analytical, research, and problem-solving abilities. Ability to interpret hardware and communication logs. Clear communicator-able to explain technical concepts to all audiences. Proactive, detail-focused, and able to work with minimal supervision. Experience in Technical Support, Desktop Support, or a similar role. Comfortable working across Windows and/or Linux environments. Tertiary qualifications in IT, Computer Science, Electronics or equivalent experience is beneficial. Experience with cash-handling equipment is a bonus. Why You'll Love It Work with cutting-edge payment technologies. Be part of an innovative, supportive team that values problem-solving and creativity. Opportunity to contribute to product development and continuous improvement. A role where no two days are the same and your technical expertise truly makes an impact. Apply today and or for a confidential chat please call Alanna 0408 410 474.