* General Manager – hands-on leader for a premium waterfront venue
* Lead events, activations and elevated guest experiences
* Up to $220K package + KPI bonus + relocation support
This role is based in Far North Queensland, with relocation support provided.
This is a rare opportunity to lead one of Queensland's most ambitious and architecturally striking hospitality precincts. A premium, high-volume waterfront operation in Cairns built for scale, positioning and long-term growth.
We are seeking a serious operator. A visible, commercially sharp, culture-driving General Manager who knows how to run complex venues properly, and who wants to put their name to something significant.
The Venue
This landmark waterfront destination in Cairns is a high-volume, multi-venue operation designed to deliver premium offerings at scale, with strong capacity for continued growth.
Expect:
* Rooftop offering + large-scale dining + high-energy public bar environment
* Multiple distinct venues operating as one integrated business (with further outlets planned)
* Designed for up to ~1,000 guests, with major peak days pushing 500+ covers
* Strong supplier partnerships and premium product positioning
* Established brand with a serious growth trajectory
* Backed by engaged ownership with a long-term vision
The development, design, and infrastructure are complete — the focus now is on delivering exceptional execution.
The Role
You will assume full operational leadership across the entire precinct, including:
* Full P&L accountability and commercial performance (labour, COGS, margins, revenue optimisation)
* Front and back of house leadership across a 70–100+ person team (mix of casual and permanent)
* Partnering with the Executive Chef to drive kitchen performance, consistency and profitability
* Service standards, guest experience, pace of trade and outlet alignment
* Events, activations, entertainment and premium experiences that build reputation and revenue
* Recruitment, training, mentoring and succession planning — building future leaders
* Stakeholder management (ownership, suppliers, local partners and key relationships)
* Systems, compliance, licensing and operational structure
This is a hands-on, floor-based leadership role. You will set the tone, drive the standard, and build accountability into the day-to-day.
About You
* A proven General Manager (or senior multi-outlet Venue Manager) from a premium, high-volume environment
* Experienced leading complex operations with multiple revenue streams
* Commercially disciplined and financially literate — you know your numbers and act on them
* Calm under pressure during major trade periods, with a consistent leadership presence
* Strong in recruitment, mentoring and performance management
* Structured, organised and detail-driven
* Big on culture — and even bigger on accountability
* Willing to relocate to Cairns for the right long-term opportunity
This role will not suit first-time GMs.
What's On Offer
* A leadership role in one of QLD's most talked-about precinct-style operations
* The chance to make your mark on a landmark venue and shape the next 3 years of growth
* Genuine autonomy, supported by an ownership group that values innovation, excellence and longevity
* Up to $220K package (depending on experience) + super + KPI bonus
* Relocation support available for the right candidate
* Onsite parking and a flexible roster (within the realities of peak-volume trade)
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