Fully maintained company vehicle + competitive salaryJoin a growing and supportive team!About The RoleTo assist Bay Building with continued growth, we are seeking an experienced estimator centrally located in Melbourne or inner metropolitan suburbs.The Estimator is considered an integral role within the Bay Building direct (BAU) and Escape of liquid (EOL) departments and is required to estimate and deliver accurate budgets, quotes and cost estimates for small to medium insurance claims across both residential and commercial damaged properties.Our estimators are generally first on site to assist our clients with damage and loss from insurance events. As such the role is critical in setting our insured’s expectations and "winning the customer".The Estimator will oversee accurately preparing and submitting causation reports, quotations, budget estimates, and building repair scopes while collaborating closely with the Department Manager and the direct/EOL teams including project coordinators and supervisors, therefore it calls for a capable applicant with extensive knowledge of both construction and insurance industries. The position also involves some aspect of client relationship management with insurance assessors.Tasks Include:Conducting site assessments to determine cause of damage, scope of works and costingsCompile and deliver detailed scope of worksCompile and deliver accurate budget breakdownsComplete accurate roof inspections utilising telescopic polesLiaise with contractors/suppliers to assist with quote requests and repair methodologyHave a detailed understanding and experience in the construction process, critical inspection points, permit requirements and WHS requirementsDetermining policy coverage in accordance with client agreementsWrite scope of works and associated reports to KPI deadlineLiaising with client, customer and Claims Coordinators with any SOW or report related queriesLiaising with internal teams to book in trade attendances (subcontractors and/or specialists)Maintaining an awareness of SLA (service level agreement) and KPIsConduct risk assessments on the potential high risk and hazardous components of each projectKey Professional Skills:Face to face customer serviceEmpathy for insured’s lossSelf-startingCommunication skills and ability to set expectationsOrganisational abilities to liaise on multiple files at any one timeMulti-tasking with the ability to triage and prioritise accordinglyAttention to detail and pride in your workKnowledge of building regulations and Australian codes and standardsConstruction knowledge including processes and pricingKPI driven and task focusedSoftware Knowledge: Crunchworks is highly desirableFull Driving license is essentialTraining and ongoing career development will be provided as required.To apply online, please click on the appropriate link below.
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