**About Us**
We are the original 'House of Brands' premium retailer, Glue Store. Our goal is to deliver on-trend clothing, shoes, and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle.
We achieve this by curating the ultimate edit of global street, fashion, and sports culture and brands designed to fire up and inspire individual style. This means you have more styles to create your unique look.
About the Role
We are seeking enthusiastic team members to join our Glue Store teams who will provide excellent customer service in stores and sell our premium products.
Why Join Us?
* You'll work amongst premium products alongside fellow passionate and dedicated colleagues.
* You'll receive up to 40% off Accent Group brands, including Hype DC, Skechers, Platypus, Vans & many more.
* You'll enjoy discounted gym memberships and health insurance packages, including health and wellness programs.
* You'll have opportunities to progress within the business and receive ongoing training and support.
The Role & Responsibilities
* You'll make our customers your top priority.
* You'll be available to assist customers with their queries, process sales, returns, and gift vouchers.
* You'll take a fun and creative approach to selling our products.
* You'll build strong relationships with our customers.
* You'll help our customers look and feel their best.
* You'll go above and beyond to ensure our customers have a great shopping experience.
* You'll assist your department managers and share your product knowledge with customers.
* You'll escalate any customer complaints to management.
* You'll strive to exceed your sales targets and key performance indicators (KPIs).
Requirements for Success
* You'll bring previous retail experience, but it's not essential.
* You'll be committed to providing exceptional customer service and creating an unforgettable shopping experience.
* You'll have a passion for streetwear and sneaker culture.
* You'll be able to work well within a fast-paced and energetic team environment.
* You'll be self-motivated and willing to meet and exceed sales targets and KPIs.
* You'll be able to listen and use feedback constructively.
We're committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive to create an equal employment environment where everyone can be themselves.