Desktop Support Officer
We're on the hunt for a skilled Desktop Support Specialist to join our team in Melbourne's Northern Suburbs. The ideal candidate will have excellent communication skills and a strong passion for providing exceptional customer service.
* Provide high-quality, onsite technical support to customers.
* Collaborate with colleagues to identify areas for process improvement.
* Seek customer feedback and take an active approach to continuous improvement.
* Take ownership of day-to-day technology issues and deal with external 3rd party organisations.
Requirements:
* A proven track record of providing exceptional customer service.
* Effective communication skills when troubleshooting technical issues.
* A keen interest in technology and a strong desire to ensure all technology is functioning optimally.
* Proven leadership experience and the ability to effectively manage and motivate a team.
Why You'll Love Working Here:
* Extensive training and development opportunities.
* Extensive discounts and benefits to maximise your money.
* A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.