Casual Medical Reception | Bupa Niddrie General Medical Practice
As a Medical Receptionist, you will greet patients, coordinate appointments, answer questions and ensure the clinic runs smoothly. You will be the warm, professional voice that creates calm for patients.
Responsibilities
* Greet patients and visitors in a professional, friendly manner, ensuring a positive experience from arrival to departure.
* Register new patients and update existing patient information accurately in the clinic's system.
* Manage appointment bookings efficiently, coordinating with medical staff to schedule consultations, tests, and follow‐up appointments.
* Assist in processing payments, health insurance claims, and billing inquiries, ensuring accurate documentation and confidentiality.
* Ensure the reception area is kept clean, organised, and stocked with necessary supplies.
* Monitor inventory and request supplies as needed.
* Demonstrate a high level of teamwork, support, engagement and communication with the general practice nursing team.
Qualifications
* Previous GP medical receptionist experience is required.
* Best Practice experience is advantageous.
Benefits
* Support for personal health and wellbeing.
* Access to continuous learning, development programs, and internal career pathways.
* Wide range of benefits including health insurance discounts and discounts on partner products (Apple, Samsung, JB Hi‐Fi, gym and spa, etc.).
We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment.
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