We prioritize customer satisfaction above all else, fostering innovation and strong relationships through our customer-centric approach.
In this role, you will join the small business team dedicated to delivering exceptional customer experiences.
You'll excel in:
* Managing lending requests up to $2 million with ease.
* Motivating customers to grow their revenue and drive advocacy.
* Providing tailored banking solutions that meet customer needs.
* Engaging with our network to increase portfolio performance and customer outcomes.
To deliver excellence, you'll need:
* Motivation to build genuine connections and empower customers to achieve their business goals.
* Lending experience in business banking or retail banking.
* A strong understanding of the SME Market.
* Excellent customer and relationship management skills.
* Problem solving, critical thinking and negotiation skills.
We value diversity and inclusion, creating an environment where everyone feels valued and appreciated for being themselves.
We're committed to providing a workplace where everyone can thrive.