Operations & Workforce Admin (Rostering, HR)
Operations & Workforce Admin (Rostering, HR)
About Us
Cultural Care Services (CCS) is a growing South Australian NDIS provider delivering high-quality, person-centred supports across Adelaide.
We focus on reliability, strong systems, and consistent service delivery — and that starts with having the right people supporting our workforce operations.
About the Role
We are seeking a motivated and capable Operations & Workforce Coordinator to support our day-to-day workforce operations.
This role is suited to a high-potential graduate or someone with 1–3 years' experience in administration, HR, or operations who is looking to step into a more operational role.
This is a hands‐on position combining rostering, payroll (Excel-based), HR coordination, and recruitment support. You will work closely with the Operations Manager and be given real responsibility from day one.
This role also includes participation in a rotating after‐hours on‐call roster, which is a key part of the position.
Key Responsibilities
* Rostering & Workforce Coordination (Core Function)
o Coordinate and maintain staff rosters to ensure consistent shift coverage
o Respond to last‐minute changes, cancellations, and urgent staffing needs
o Communicate clearly with staff regarding schedules and updates
o Proactively identify and fill gaps in rosters
* Payroll & Timesheet Management
o Manage and maintain Excel‐based timesheets linked to payroll (accuracy is critical)
o Monitor staff clock‐in/clock‐out and resolve discrepancies
o Ensure payroll data is accurate and submitted on time
* HR Administration & Recruitment
o Coordinate interviews, onboarding, and employee documentation
o Follow up compliance requirements and staff records
o Support general HR processes and recruitment coordination
* On‐Call (Rotating Roster)
o Participate in an after‐hours on‐call roster
o Respond to urgent staffing and operational matters outside business hours
o Escalate issues where required
About You
This role is ideal for someone looking to step up from administration into operations, or a graduate wanting to build real‐world experience.
* Above‐average Excel skills (essential) – confident managing timesheets, working with formulas, and maintaining accurate data
* Highly organised with strong attention to detail
* Able to manage competing priorities in a fast‐paced environment
* Proactive, reliable, and willing to learn
* Strong communication and problem‐solving skills
* Bachelor's degree (required) – Business, HR, Psychology or similar
* Strong administrative or coordination capability
* Full working rights in Australia
Why Join Us
* Build experience across operations, HR, payroll and workforce management
* Opportunity to grow into senior operations roles
* Supportive team with practical leadership
* Stable, long‐term opportunity in a growing organisation
How to Apply
Please apply via SEEK. Shortlisted applicants will be contacted.
Application Questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have experience in administration?
* What's your expected annual base salary?
* How much notice are you required to give your current employer?
* Do you have a current Police Check (National Police Certificate) for employment?
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