We have a great opportunity for an enthusiastic Administration Manager with a strong background in hospital environments to lead our hospital administration support services at North Lakes Day Hospital. This is a Full‐time role Monday to Friday.
Duties and Responsibilities
This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 support offices.
As Administration Manager, You Will
* Lead, mentor, and support the Hospital Administration team in a busy, patient‐focused workplace
* Ensure compliance with hospital policies, regulatory standards, and quality frameworks
* Manage all aspects of hospital administration including bookings, pre‐admissions, front and back‐office functions
* Work closely with the General Manager/Director Nursing to support the multi‐disciplinary team and to guide operational efficiency
* Oversee building maintenance requests, supply chain processes, and register management
* Drive a positive and collaborative culture across the administration team and wider hospital
About You
You are a natural leader with exceptional communication and organisational skills, committed to delivering outstanding patient experiences.
What You Will Also Bring
* Previous experience in a short‐stay, day surgery, or hospital environment
* Strong stakeholder management and team leadership experience
* Knowledge of health fund contracting and the Australian Private Health System
* Proficiency in Patient Administration Software (preferably FYDO/SimDay)
* Sound knowledge of medical terminology
* Commercial acumen with strong problem‐solving and conflict resolution skills
* Ability to manage competing priorities with high attention to detail
* Passion for providing exceptional customer service in a healthcare setting
Benefits
* Great work/life balance – Monday to Friday, no weekends, with public holidays, Christmas and New Year off
* Great discounts with hundreds of national retailers, health insurance, utilities, travel and transport
* Novated Leasing option
* Focus on health and wellbeing (including Fitness Passport) and EAP
* 12 weeks paid parental leave for eligible employees
* Employee referral bonus
* Inclusive and supportive workplace culture
Pre‐Employment Requirements
Please note: pre‐screening requirements exist for this position, including a recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.
Working Rights
You will require full Australian working rights for this role.
Equal Opportunity Statement
We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds.
About North Lakes Day Hospital
North Lakes Day Hospital is located in the growing region of Moreton Bay North of Brisbane and has 3 state‐of‐the‐art Operating Theatres, 4 specialist consulting suites and over 20 specialists operating across our diverse range of specialties.
We have a broad case mix that includes Ophthalmology, ENT, Gastroenterology & Hepatology, Minor Orthopaedics, General Surgery, Plastic and Reconstructive Surgery and Oral & Maxillofacial Surgery.
#J-18808-Ljbffr