**Date**:Dec 2, 2024
**Location**: Melbourne, AU
**Company**:AkzoNobel
**About AkzoNobel**
**About The Opportunity**:
Do you thrive in a fast-paced environment where detail matters? Are you passionate about exceptional customer service?
We are currently seeking a detail-oriented **Export Coordinator** to join our dynamic team in Sunshine, Melbourne. In this role, you'll play a key role in ensuring our products reach customers worldwide, efficiently and smoothly. Reporting to the Supply Planning Manager, you will work closely with customers, suppliers, and transport companies to provide exceptional operational service.
**We will count on you to**:
- Manage and review requirement plans for raw materials.
- Manage the export process from start to finish.
- Use the most appropriate method of communication when the first point of contact being for all ICD customers.
- Develop and maintain effective working relationships with key customers to develop more business opportunities.
- Liaise with ICD customers to obtain information to ensure correct measures are in place and all customer needs are met.
- Liaise with Customers, Custom and Operations' Departments ensuring all documents are received within the designated time frame.
- Obtain all necessary information to ensure correct measures are in place and customer needs are met.
- Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information.
- Ensure customers are fully informed of the progress of their shipments.
- Provide transport companies with the relevant information to ensure customer delivery requirements are met.
- Ensure correct documentation is on file and act accordingly as set out in the instructions.
- Cover the import operations when required.
- Any other duties as required by management for the smooth and efficient operation of the department.
**What you need to have**:
- Proven experience in freight-forwarding/logistics.
- Strong customer-service background.
- Proficient in Microsoft Office Suite.
- Excellent organisational and prioritisation skills.
- Strong interpersonal skills and ability to work cross-functionally.
- Resilient, able to work under pressure with mínimal supervision.
- Quality-oriented with a drive for results.
- Confident and organised team player.
**What We Can Offer**:
Being a Global company, we have a suite of benefits we can offer than your standard permanent role and job stability:
- **Career Pathway and Training**: We're committed to helping you reach your career goals. We offer training and development opportunities that open doors to your next steps.
- **Company Culture**: Experience a dynamic and inclusive culture that values innovation and collaboration.
- **Competitive Salary and Performance Bonuses**: Don't settle for the ordinary. You have the potential to earn more with performance bonuses on top of your base salary
- **Let AkzoNobel help you meet your health goals**: Your health matters to us. Enjoy a free annual flu vaccination and financial support for health and wellbeing programs of your choice each year.
- **Want to stretch your dollar further**? Enjoy exclusive discounts on HP products, discounted private health insurance with Bupa, as well as special corporate rates for car rentals through Avis, saving you money on essential purchases and travel expenses.
- **Looking for more perks**? Join us to find out more
**How to Apply**:
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Background checking is a component of AkzoNobel's recruitment process. This checking may include: identity verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications and medical checks.