Lead Ice Cream Retail Operations
As a skilled retail professional, you will oversee the daily operations of an ice cream parlour.
* Manage financial targets, customer satisfaction, and staff retention to drive sales growth and improve operational efficiency.
* Develop competitive pricing strategies and implement marketing initiatives to increase brand visibility and attract new customers.
* Recruit, onboard, and develop store personnel while ensuring compliance with employment standards and promoting a positive work environment.
* Monitor performance benchmarks and implement training programs to elevate service standards and enhance customer experience.
Key Responsibilities:
* Formulate and manage inventory control strategies to minimize waste and optimize stock levels.
* Design and implement marketing initiatives to maximize brand awareness and engagement.
* Develop pricing strategies that balance profitability with customer value perception.
* Recruit, onboard, and continuously develop store personnel to ensure a high-performing team.
* Establish and monitor performance benchmarks to drive business growth and improvement.
About This Role:
This is an excellent opportunity for a retail professional to join our team and contribute to the success of our fast-growing dessert chain. Our mission is to deliver exceptional customer experiences through delicious, handcrafted ice cream and outstanding service.