**Location**:
Geelong, VIC
**Employment Type**:
Casual / Part-Time only
**About the Role**:
**Key Responsibilities**:
- Manage guest check-in and check-out processes
- Process bookings, cancellations, and payments using RMS
- Deliver high-quality customer service in person and over the phone
- Coordinate with housekeeping and maintenance teams
- Handle daily reception duties with accuracy and efficiency
**Requirements**:
- **Minimum 1 year of front desk/reception experience in the hotel or serviced apartment industry**
- **Mandatory: Proficiency in RMS (Room Management System)**
- Strong communication and customer service skills
- Professional presentation and attention to detail
- Ability to work independently and as part of a team
- Flexible availability, including weekends and public holidays
**Benefits**:
- Competitive hourly rate based on experience
- Supportive team and work environment
- Convenient location near Geelong waterfront
- Opportunity for ongoing shifts and development
**To Apply**:
Please submit your resume via Indeed.
**Applications without RMS experience will not be considered.**
**Job Type**: Casual
Pay: $32.00 - $45.00 per hour
Work Location: In person
Expected Start Date: 11/08/2025