The Ski Club Victoria, passionately known as 'The Whitt' is looking for experienced Bar Attendants to join our dynamic and diverse team for the winter season.
- Live & work on the mountain
- Onsite shared accommodation provided at a discounted rate
- Access to Buller Crew program & discounted season pass
When the snow falls, 'The Whitt' is buzzing and the place to be. We are a 7 days a week operation with a busy 100-seater restaurant and bar, function venue, and café, that offers some of the best food and dining experiences on Mt Buller.
Open for lunch and dinner, our restaurant is a family-friendly venue with a focus on classic brasserie style food and fresh produce that offers a fun and efficient working environment.
We also operate a small, but busy café, serving house-roasted coffee and takeaway eats. It's a Mount Buller hot spot and is known for its flavoursome coffee and delicious quick bites, while you are hitting the slopes.
The successful candidate must be a fun, energetic, and conscientious team player, with a passion for providing great hospitality and excellent customer service. Previous experience in a busy bar and restaurant and the ability to work under pressure in a fast-paced environment is a must.
Duties & Responsibilities
- Take orders and assist guests with selecting beverage items to maximize sales opportunities through knowledge of products and suggestive selling.
- Mix and serve alcoholic beverages including cocktails as per customer requests and orders.
- Ensure bar stock levels are maintained and inventory is managed correctly.
- Handle customer complaints and resolve issues promptly and professionally.
- Monitor and maintain health and safety standards in the bar area.
- Promote a positive and friendly working environment for all team members.
- Ensure food and beverage orders are entered into the POS system promptly and correctly, so the F&B staff and kitchen team can fulfill their duties effectively.
- Check ordered meals on collection from the kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
- Ensure tables are cleared in a timely manner and service areas kept clean and tidy.
- Cleaning of glasses and bar utensils.
- Adhere to and have knowledge of food hygiene standards and requirements.
- Close cheques and process payments through the POS system.
- Provide guests with exceptional customer service and an experience they feel meets their expectations.
- Get to know our members and regular guests to ensure they feel welcome, comfortable, and their requests and needs are met.
Skills & Qualifications
- Previous experience in a similar role.
- Strong knowledge of drinks, cocktails, and bar operations.
- Responsible Service of Alcohol certificate (Victoria).
This is a casual seasonal position across a 7-day operation, which includes days, evenings, and weekend shifts.
If this sounds like the role for you, please email a copy of your resume, cover letter, and a recent photograph to hr@skivictoria.com.au.
Applicants must have the right to work in Australia and be able to commit to the winter season (Start of June - end of September).
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