Frontline Experience Creators Wanted
We're a world leader in competitive socialising experiences, dedicated to creating epic encounters while making a positive impact on our people, communities, and the planet.
About Our Vision
We have eight fun-inducing brands, 50+ venues across various regions, and over 2,000 incredible team members who craft joy, banter, and unforgettable moments every day.
We're all about creating a kind, safe, and inclusive workspace where you can be yourself, grow, and have a blast while doing it. No matter where you've been – or where your journey takes you – opportunities to learn, develop, and amplify your skills are always within reach.
Why Work With Us?
* We're an innovative and people-focused organisation that offers a development program and opportunities to work alongside industry leaders.
* You'll earn an award-based hourly rate under the relevant award, plus enjoy awesome extras like monthly prize incentives and exciting competitions with epic prizes.
* We prioritise wellbeing and mental health support through partnerships with specialist organisations, EAP access, inclusivity initiatives, and employee network groups.
Your Role
Create unforgettable guest experiences with your energy and top-tier service mindset.
Drive sales on every shift by upselling, product knowledge, and proactive guest engagement.
Understand daily goals and challenges, working with your team to succeed.
Take pride in your venue, ensuring it's well-stocked and ready to impress at all times.
Be trained in all areas and bring your best self whether you're behind the bar, at reception, or running a function.
FOLLOW ALL SAFETY AND COMPLIANCE PROCEDURES TO KEEP GUESTS AND YOUR TEAMMATES SAFE.
Take opportunities to go above and beyond and anticipate guests' needs.
You'll Thrive If:
* You're unique and passionate about delivering exceptional customer experiences.
* You have customer-facing experience and a love for building strong relationships.
* You enjoy interacting with diverse guests – teens, kids, and adults.
We'll ask you these questions when you apply: Are you eligible to work in this region? When are you available to start? What days are you available to work? Do you have a relevant qualification or certification? Do you have a valid security check?
If you're curious to explore, energetic about guests, and heart-working for our communities, we'd love to hear from you.