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Set on the stunning Mornington Peninsula, RACV Cape Schanck Resort is a destination known for exceptional hospitality, memorable experiences and genuine service. We're currently seeking a Food & Beverage Attendant to join our passionate team and help deliver outstanding service to our members, guests and visitors.
Key responsibilities
* Deliver warm, timely and courteous service, anticipating member, guest and visitor needs
* Carry out food and beverage service duties including taking orders, running food, making coffee, servicing sections, setting tables, running the pass, beverage service and maintaining clean sections
* Maintain strong product knowledge across menus, wine lists and beverages
* Accurately take and process orders using POS systems, adhering to accounting and error-handling procedures
* Maintain excellent presentation of work areas and ensure compliance with all relevant regulations
* Work collaboratively with kitchen teams, fellow F&B staff and other departments across the property
* Support a continuous improvement mindset by contributing ideas to enhance service delivery
* Undertake additional duties, aligned to your skills and experience, as required
About you
You'll bring a strong service ethic, a genuine passion for hospitality and a positive, can-do attitude. You enjoy working in a team environment with high standards and take pride in delivering memorable guest experiences.
You will have
* Previous experience in section waiting, supporting events and bar experience in a high quality hospitality environment
* Knowledge in the Conference and Event Space
* The ability to quickly build rapport with guests and your team.
* Clear and confident communication skills
* A strong customer service focus and attention to detail
* Proven ability to work well in a fast-paced, team-based environment
* Flexibility to work across a rotating roster, including weekends and public holidays
* A valid Victorian RSA
* Full working rights in Australia.
You must be available to work evening to be considered for this role.
* Knowledge of food and beverage service and sequence of service principles
* Understanding of wine and bar beverages
* Basic knowledge of food allergies
* Familiarity with RACV products, services or local tourism offerings (highly regarded, not essential)
Why join RACV Cape Schanck Resort?
* Be part of a supportive and professional hospitality team
* Work in a breathtaking coastal resort environment
* Enjoy a rewarding career with opportunities for growth and development.
* Discounts on RACV products & resorts.
* Opportunity to grow your hospitality career within a trusted, iconic Australian brand
The RACV Difference
Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.
Application Process
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage and whether any reasonable adjustments may be required.
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