A leading retail chain in Australia seeks a Service Delivery Analyst to manage major incidents and ensure operational reliability. The ideal candidate will have strong ITIL processes expertise and experience in a cross-functional environment. This role offers flexible hybrid working and great career progression opportunities within the Wesfarmers Group. You'll lead incident response efforts while collaborating with diverse technical and non-technical teams. Benefits include team discounts and learning support.#J-18808-Ljbffr