About the Role
As a Home Lending Specialist, you will play an integral part of helping customers through the lending journey and driving growth. Your role is to deliver exceptional customer experiences by working with customers to meet their end-to-end banking needs.
You will be responsible for building a pipeline of lending leads, guiding customers through the lending process, leveraging your credit analysis expertise, and building strong relationships with the community, the branch, and Branch Manager.
This is a permanent, full-time position located in Wodonga.
To succeed in this role, you must consistently deliver exceptional customer service and have:
* Extensive experience in customer service or sales
* A high level of understanding of lending products, policies, and regulations
* The ability to build relationships and rapport with customers and colleagues quickly assess their needs and develop a holistic view of their situation
* Highly developed credit analysis skills
* An understanding of small business offerings
* Consumer lending experience essential
You will also get access to a range of benefits including:
* Health and wellbeing support
* Take your learning to the next level through our corporate university