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Digital support specialist

Newcastle
beBeeCustomerSupport
Posted: 8 December
Offer description

A customer support role has become available in a software development company. The successful candidate will be responsible for handling Level 1 Helpdesk support, interacting with customers via phone and email, and documenting support requests in Zendesk.

The ideal candidate will possess excellent communication skills, have an interest in digital technologies, and basic knowledge of SQL. A commitment to individual learning and flexible working hours is expected.

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