Strategic Operations Manager
\helpers for managing cross-functional delivery and leading high-level engagement are required. The ideal candidate will have 10+ years of experience in program management, with a focus on driving outcomes across complex portfolios. They must be able to operate autonomously and navigate highly structured environments.">
* Drive full lifecycle program execution, planning, controlling, and managing cross-functional delivery
* Oversee multiple interrelated projects and procurement workstreams, managing dependencies and shared risks
* Lead performance monitoring, milestone tracking, and reporting across KPIs, dashboards, and progress reviews
* Develop and implement Monitoring and Evaluation (M&E) frameworks aligned with program outcomes and indicators
* Maintain program integrity via compliance, legal, audit, and privacy controls
* Build stakeholder trust through high-level engagement with senior leadership, vendors, partners, contractors, and internal stakeholders
* Oversee risk identification, issue resolution, and mitigation planning
* Report to Program Sponsors and senior leadership through structured governance presentations and performance insights
Core Deliverables:
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* Program Plan: End-to-end strategy covering milestones, resourcing, risk mitigation, and critical path
* Performance Monitoring: Data-driven KPIs, evaluation tools, and transparent reporting dashboards
* Risk & Compliance Oversight: Active audit preparedness, legal alignment, and risk registers
* Stakeholder Engagement Strategy: Formalised approach to liaise across the organization
About Our Ideal Candidate:
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* Monitoring & Evaluation (M&E) experience – including indicator design, data collection tools, and performance analytics
* Formal Program Management certifications (e.g., MSP, PRINCE2, AgilePM, RegPM)
* Bachelor's degree in Business, Management, or MBA/postgrad qualifications in a related field