Overview
Hotel Woolstore 1888 – Handwritten Collection is one of Sydney’s most distinctive heritage hotels, perfectly positioned in the heart of Darling Harbour. Blending historic charm with contemporary style, our boutique property offers guests an unforgettable experience with its industrial-chic interiors, curated up-to-date art and vibrant atmosphere.
Originally built in 1888, we are proud to be the fourth oldest of the 21 remaining wool stores in Sydney. Today, this beautifully restored five-storey sandstone and brick landmark houses 90 thoughtfully designed guest rooms, an award-winning local restaurant and bar, and versatile spaces for meetings and events - all crafted to reflect the character and creativity of our storied past.
Job Description
Join the team behind our award-winning, Spanish dining experience at Percy. As Assistant Restaurant Manager, you’ll play a key role in the smooth, efficient operation of the restaurant, working closely with the Food and Beverage Manager to ensure every guest enjoys an exceptional experience. Your leadership, attention to detail, and operational expertise will help uphold the high standards that Percy is known for.
Responsibilities
- Support daily restaurant operations, including opening and closing procedures and staff scheduling
- Assist in the supervision, training, and development of team members to ensure exceptional service and product knowledge, including menu items, allergens, and promotions
- Oversee inventory control, stock management, and supplier orders to maintain cost-effective operations
- Provide hands-on support during service, ensuring smooth floor operations and quick response to guest needs
- Handle guest feedback and resolve issues with professionalism and care
- Assist in financial tasks such as billing accuracy, reporting, budgeting, and register balancing
Qualifications
- Proven experience in a similar role, with a track record of operational success.
- Strong leadership and interpersonal skills, able to motivate and inspire teams.
- Exceptional customer service and communication skills, enhancing the guest experience.
- Extensive knowledge of wine, spirits, and cocktails, with a passion for outstanding food and beverage service.
- Experience with POS systems such as Infrasys Cloud highly regarded
- Basic knowledge of PMS systems such as Opera Cloud is a plus
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays (guaranteed minimum of 30 hours/week)
Benefits
- Immediate access to global accommodation and F&B; discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion
- We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
#J-18808-Ljbffr
📌 Assistant Restaurant Manager
🏢 21c Museum Hotels
📍 City of Sydney