Job Title: Disability Services Coordinator
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About the Role:
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Hope Ability is seeking a skilled and enthusiastic individual to oversee the delivery of high-quality services, lead a motivated team, and ensure our services meet the highest standards.
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Key Responsibilities:
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* Oversight of day-to-day operations supporting individuals with disabilities, including complex mental health needs or justice backgrounds.
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* Development and implementation of individualised support plans with participants, families, and advocates.
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* Ensuring compliance with NDIS, Disability Services Act, and best-practice guidelines.
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* Recruitment, training, and support of staff while fostering a culture of inclusion and continuous learning.
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* Upholding the rights, dignity, and choices of all service users.
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* Liaising with allied health professionals, agencies, and community partners to enhance support networks.
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* Monitoring quality, evaluating outcomes, and driving continuous improvement.
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* Ensuring legislative, regulatory, and NDIS compliance is met, including policies and procedures.
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* Handling referrals, risk assessments, and ensuring progress reporting on NDIS goals.
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* Overseeing incident and restrictive practice reporting through appropriate channels.
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* Attending stakeholder meetings and developing resources for staff and service users.
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* Promoting participant engagement in the community and the development of new programs.
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Requirements:
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We are looking for someone with:
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* Tertiary qualifications in Social Work, Psychology, Nursing (Mental Health), Disability, or a related field.
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* Experience managing or leading teams in disability, mental health, or community services.
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* Understanding of psychosocial and forensic disabilities and complex support needs.
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* Commitment to person-centred and rights-based practices.
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* Excellent interpersonal, communication, and organisational skills.
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* Ability to work independently and as part of a team.
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* Bachelor's degree or higher in a relevant field.
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* Experience in NDIS service delivery (desirable).
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* Skilled in community participation and remote service coordination.
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* Experience with complex disabilities and behaviours of concern.
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* Proactive, solution-focused attitude and sound business management knowledge.
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What We Offer:
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We strongly encourage applications from people with lived disability experience and from Aboriginal and Torres Strait Islander backgrounds.
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