* Optimise processes to enhance value at a fast growing Council
* Flexible, hybrid work available in a team environment with WFH days
* Limited Tenure (Sept 2026), Full Time role + monthly RDO for 40 hour week
* $99,920 - $108,913 Band 6 + Super (subject to experience)
The City of Casey is one of Victoria's largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.
We are embarking on an exciting transformation journey, rolling out OneCouncil, a modern, integrated platform designed to streamline systems, enhance collaboration, and improve services for both staff and the community.
Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne's southeast. Bunjil Place reflects and enhances the city's rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.
Benefits | City of Casey
* Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
* Access to diverse professional development opportunities.
* Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
* Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.
We live our values of dreaming big, empowering each other, and making our community proud.
A bit about the role
This is a unique opportunity to play a key role in Casey's OneCouncil ERP Transformation Program. As our Process Improvement Officer, you will lead end-to-end process redesign across multiple workstreams, partnering with stakeholders to simplify, streamline and strengthen how we work.
You'll analyse current practices, design efficient and customer-focused future states, and help embed sustainable improvements that enhance both community outcomes and organisational performance.
This is a full-time, limited tenure role through to 30 September 2026, offering the chance to contribute to one of Council's most significant transformation initiatives.
What you'll deliver
* Lead cross-departmental process work, collaborating with stakeholders across Council to deliver better customer outcomes.
* Partner with business teams to validate current processes and shape efficient, customer-focused future state designs.
* Coordinate with the OneCouncil project and broader organisation to identify interdependencies and support seamless end-to-end process design.
* Apply Lean and Six Sigma methods to map, analyse, and optimise processes for maximum efficiency and impact.
* Use data-driven insights to identify improvement opportunities, guide decisions, and measure the success of process changes.
What you'll bring
* Tertiary qualifications with significant experience in mapping and analysing processes using Lean and Six Sigma tools.
* Demonstrated experience on complex projects, including process optimisation and transformation.
* Proficient in employing continuous improvement methods to document and enhance processes.
* Strong communication skills, with the ability to work effectively with cross functional teams and clearly explain complex concepts.
* Proficiency conducting research and using data to enhance organisational performance and deliver outcomes for customers.
* Knowledge of Technology One - OneCouncil and relevant tools such as Jira, Process Manager (Promapp), Mural, and Office 365 (SharePoint, OneDrive, Planner)
* Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check
* A curious, collaborative, and inclusive community mindset.
Please visit our careers page at Careers at Casey to view a detailed position description.
What's next?
If you think this role might be for you, we would love to hear from you.
Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.
To find out more about the role, please contact Megan Dew, Team Leader Business Improvement at mdew@casey.vic.gov.au.
Applications will be accepted until 11.55pm on Sunday 1st March 2026.
Please Note: Applications will not be accepted via email. Please apply by following the links only.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.
We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.
For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.
The City of Casey reserves the right not to make any appointments for this position.
For more information about the City of Casey council and to stay across what's happening in our region, follow us on LinkedIn.
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