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Field support specialist

Bunbury
beBeeTechnician
Posted: 7 December
Offer description

About This Role

This is an exciting opportunity to combine hands-on field work with helpdesk support in a dynamic industrial environment.

You will be working directly with our IT Manager to maintain and expand our technology infrastructure across a modern meat processing facility.

Key Responsibilities:

* Provide first-line helpdesk support to staff across production and office environments
* Install and configure networking equipment, PCs, printers, and industrial IT systems
* Carry out physical infrastructure work including cable running, equipment mounting, and installations in processing areas
* Support the maintenance of SCADA systems and industrial networks
* Conduct equipment labelling, documentation, and asset management
* Troubleshoot hardware, software, and network issues

Requirements:

* Proven experience in IT with strong networking and helpdesk fundamentals
* Comfortable working in an industrial environment – this includes climbing in roof spaces, working at heights, and exposure to processing conditions
* Able to work independently as a hands-on problem solver

Benefits

We invest in our people, employing over 250 Western Australians and developing a reputation for exceptional retention of staff at all levels by offering a positive, proactive, safe and secure working environment.

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