Overview
Build a leading culture of connection and empowerment. Deliver a consistent 'one-way same-way' customer experience. Contribute to our strategy to be Australia's most innovative bank.
Rural Bank spent decades partnering with Australian farmers and building up regional communities. Now, as Bendigo Bank Agribusiness, the most trusted bank for Australian farmers, this commitment will continue.
We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.
It starts here. With Bendigo Bank... and you.
Responsibilities
Lead and coach a team of Agribusiness Relationship Associates across QLD & NSW, driving performance and capability development
Champion customer-centricity, ensuring quality support and exceeding expectations
Oversee operational efficiency, maintaining compliance and consistently meeting service timeframes
Work to remove barriers and obstacles for your team by providing feedback and insights that enable change
Collaborate closely with stakeholders across the bank to deliver seamless service
What you'll bring to the role
To succeed in this role, you will have:
Proven leadership experience in a similar agribusiness or banking environment
Strong understanding of customer relationship management and operational excellence
Exceptional communication, interpersonal, and problem-solving skills
Commitment to fostering a positive and high-performing team culture
A passion for driving growth and achieving ambitious goal
Desirable additional qualifications
A tertiary qualification in business, commerce, finance or a related discipline
Experience with Active Ops / Workware planning and methodologies desirable
Why work with us?
Want big impact that matters?
Here, you'll know your work directly benefits the customers and communities we all serve.
Want to be more than just a number?
Join a team that truly values you - and that gets more and more diverse, every day.
Want career chance AND flexibility?
Achieve both here, where we know that balance and progression go hand in hand.
You'll also get access to a great range of benefits, including:
Hybrid work? Our flexible work options are designed to suit your life - talk to us about what flexibility means to you.
Health and wellbeing support, including discounted gym memberships, and private health insurance options.
Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice.
Closing
We're making better, bigger. And we'll get there with you.
Apply now! Now's the time to set your sights even higher - on the future you and the future career you deserve.
We are committed to responding to all candidates, regardless of the outcome of your application.
To learn more before applying please review the PD: Manager Agribusiness Customer Delivery
We believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
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📌 Manager - Agribusiness Customer Delivery (Qld & Nsw)
🏢 Bendigo Bank
📍 Dubbo