The Company
This is an opportunity to join an extremely well-known international brand on an 8-month contract covering long service leave. You will be based in a stunning office located in Hawthorn East and have the opportunity to work with new technologies and interesting projects.
The Role
In this customer service focused role, you will act as the first point of contact for all staff across ANZ, providing first class IT support. You will help to troubleshoot and resolve a variety of different systems and applications within a timely manner.
You will also play a key role in supporting mobile devices, PC's and Laptops, maintaining their Windows environment, installing & upgrading software, troubleshooting hardware, software, printing & network connectivity issues as well as assisting in planned system enhancement projects.
Your Skills & Experience
1. Completed a relevant tertiary qualification or equivalent.
2. At least 12 months full time working experience.
3. Strong experience working with Microsoft Suite.
4. Strong experience managing Active Directory.
5. Strong experience supporting mobile phone devices - Microsoft Exchange and Authenticator.
6. Previous experience administering Office 365.
7. Previous experience with Microsoft Intune is not essential but desirable.
8. Previous A/V support experience.
About You
You are a self-starter with a can-do attitude and are a quick thinker, highly adaptable and you have a natural flair for solving problems. Your proactive nature proves your willingness to help other and go the extra mile. You are hands-on and ensure you thoroughly troubleshoot by asking adequate questions and determining the root cause analysis. You are customer service focused and can communicate clearly and effectively.
What's on offer?
9. An energised working environment where no two days are ever the same.
10. Long term contract opportunity.
11. Hybrid work opportunity.
12. Amazing office space which includes a breakout area with Table Tennis and Pool Tables.
13. Supportive and collaborative team and working environment.
14. Opportunities to be involved in innovative projects.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local.
Job Ref Number: 06810- - JR