Overview
Westhaven is currently seeking a Team Leader to join our team on a Permanent Full-Time basis, to assist us in building a workforce that prides itself on accountability and effectiveness. Join an inclusive and supportive workplace and be part of the expansive and diverse Westhaven team!
Benefits
- Market-competitive salary: Level 4, Pay Point 1 - $44.5 (Social, Community, Home Care and Disability Services Industry Award 2010) + super (12%)
- Tax-free salary packaging up to $15,900 per year (pro-rata)
- Enjoy a tax-free meal & entertainment card up to $2,650 per year (pro-rata)
- Exclusive employee discounts for permanent staff members including automotive discounts, pharmacy discounts and fitness passport
- Embrace Diversity, Spark Inclusion
- Invest in YOU: Grow with Westhaven’s Leadership and Development Training
Responsibilities
- Empower a team of Support Workers to provide high-quality and safe services to vulnerable persons within our community
- Coach and mentor a team of Support Workers, offering on-the-job training, support and guidance
- Inspire a skilled, versatile, and diverse team utilising your experience in managing performance and delivering support
- Support service delivery by ensuring effective and efficient administrative processes and procedures, including quality, timely and accurate reporting, planning and record-keeping
What you will have
- Proven advanced problem-solving, emotional intelligence and positive interaction skills across diverse communities
- Demonstrated ability to lead, motivate and performance manage teams in a fast-paced & dynamic environment
- Effective conflict resolution, negotiation, mediation and decision-making skills, including de-escalation in high-conflict situations
- Track record of building cohesive teams with clear goals and fostering innovation and collaboration
- Commitment to a person-centred approach for vulnerable individuals
- Celebrate and nurture an inclusive, diverse and supportive workplace
- Experience supporting complex needs, behaviours of concern and mental health is essential; working with people with a disability and/or children or youth in care experience is highly regarded
- Qualifications in Disability Services, Community Services or Individual Support (highly regarded but not essential)
About Us
Westhaven is and will continue to be the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client-centric, high-quality programs and activities that provide whole-of-life support for people with disability, including offering houses that are homes, enabling choice and control and supporting clients to live life the way they choose.
Compliance Requirements
- Current NSW Driver’s licence
- Obtain and maintain a current paid Working with Children Check (WWCC)
- Obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC)
- Willingness to undertake a pre-employment police check
- Current First Aid and CPR Certification
About Applying
Please submit your CV and a cover letter addressing your abilities to undertake the key responsibilities of this role.
We Encourage Diversity And Inclusion
Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
For more information or confidential enquiries please contact the People and Culture team at
Applications close: The selection process will commence upon the receipt of applications and will close at 9am Friday 17th October 2025 or earlier if a suitable candidate is found.
Link to Position Description
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📌 Team Leader Adult Services Dubbo
🏢 Westhaven
📍 Dubbo