Job Description
Brief Description: Are you an experienced Electronic Technician? Securecorp is seeking a skilled Electronic Security Technician to join its dynamic team on a permanent full-time basis. With over 25 years of experience and excellence in Electronics & Security services, this leading national provider offers security, monitoring, electronics, and cleaning services.
About The Role
A new opportunity exists for an experienced Electronic Security Technician to support Securecorp's Technology Division as it services its new and existing clients. In this role, you will be responsible for the installation, servicing, and maintenance of security system hardware, software, and diagnostic advice. You will install, repair, correct malfunctions, modify or update hardware or software configurations as required and respond to requests for emergency repairs.
You will be responsible for liaising with stakeholders to ensure customer satisfaction. Key responsibilities include:
* Building and maintaining strong relationships with clients to ensure stakeholder satisfaction
* Managing on-site installations
* Responding to emergency repairs
* Troubleshooting and identifying causes of software and hardware malfunction
* Monitoring the performance of equipment and software
* Providing high-level technical support
To be considered for this position, you must be qualified in and demonstrate the following skills and qualifications:
* Experience in software and hardware troubleshooting and maintenance
* Proven technical experience with Tecom, Integriti, Concept, CCTV (IP and analogue)
* Strong customer service skills
* Excellent interpersonal and communication skills
* Team player with a CAN DO attitude
* Proactive attitude
* Problem-solving skills
This position requires a highly professional individual with excellent written and verbal communication skills and a positive attitude.