Complete Staff Solutions is a trusted recruitment and workforce solutions company with a strong reputation for delivering staffing and human resource solutions to meet the needs of businesses and job seekers. We pride ourselves on our professional, innovative, and solutions driven approach, creating positive outcomes for our clients, candidates and the communities we work in.
We are currently seeking an experienced and motivated Branch Manager to lead and grow our Parramatta branch. This is an exciting opportunity for a driven professional who enjoys building strong client relationships, leading a team and being part of a supportive workplace culture that values work-life balance.
About the Role
As the Branch Manager, you will oversee the day-to-day operations of the branch while supporting business growth, team development and client satisfaction. You will play a key role in strengthening Complete Staff Solutions' presence throughout Sydney and surrounding areas.
Key Responsibilities
Leadership & Management: Lead, mentor and support the branch team, fostering a high-performing and motivated work environment
Operations & Service Delivery: Ensure exceptional recruitment and human resource services are delivered to clients and candidates, whilst overseeing branch operations in line with company policies, procedures and service standards
Work Health & Safety: Promote safe work practices and a strong safety culture across the branch and manage WHS compliance requirements and support Return to Work and rehabilitation processes
Sales & Marketing: Develop and implement business development and marketing strategies driving branch growth while maintaining strong and professional client relationships
Human Resources: Manage recruitment, onboarding, training, performance management and staff development whilst providing support for workforce planning and providing effective human resource solutions to clients
Policy & Compliance: Maintain compliance with employment legislation, workplace policies, WHS regulations and contributing to the development and implementation of company policies and procedures
About You
To be successful in this role, you will ideally have:
* Previous experience in recruitment, workforce management or human resources
* Proven leadership and people management experience
* Strong business development and relationship-building skills
* Excellent communication and organisational abilities
* Ability to work effectively in a fast-paced environment
* Knowledge of employment legislation, compliance and WHS requirements
* A proactive, professional and solutions-focused attitude
Why Join Us?
Impact: Play a critical role in shaping the success of your region while contributing to broader company initiatives and growth.
Culture: Join a supportive and collaborative team that values transparency, innovation, professional development and work-life balance.
Growth: Enjoy opportunities to learn, develop and progress your career within a well-established and supportive organisation.
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