We are looking for an experienced medical receptionist to join the Central Medical Group team.
This is a permanent role for 3 days a week. We are looking for experience, flexibility and energy. In return you will become a part of a small team within a family oriented, well established GP practice.
If you are committed to providing a great customer service experience, please email your application to
JOB TITLE: AdministrationOfficer
OBJECTIVE: This role is part of the Customer Services team providing administrative support to the Clinical Team, including reception.
You provide a great customer service experience and assist CMG in their purpose to provide quality, comprehensive health care for the benefit of our patients and their families.
TERMS: Permanent part-time
LOCATION: Central Medical Group 224 Beechworth Road, Wodonga VIC 3690
WAGE: Support Services Level 6 – Health Professionals and Support Services Award 2010
HOURS: shifts rostered within the ordinary hours of the Award
REPORTS TO: AdministrationManager
MAIN DUTIES/RESPONSIBILITIES:
* Delivering exceptional reception to our patients
* Answering phones
* Scheduling patient appointments, collecting and entering patient details
* Administrative duties as required
SKILLS & EXPERIENCE
Qualifications:
* Medical administration experience
Experience:
* Working in a general practice or medical administration
* Using clinical management and billing software, Best Practice desirable
* Understanding of referrals, scripts and patient reports
OUR EXPECTATIONS
* Be dedicated to upholding our values of respect, continuity, honesty and accountability, inclusion, financial security and opportunity and quality and innovation.
* Professional appearance and demeanor
* Provide excellent customer service to both our patients, Doctors and staff
* Excellent communication and interpersonal skills with a positive and friendly manner
* Ability to work well under pressure and to multi-task in a busy environment is a MUST
* Excellent time management and organisational skills with a proactive, can-do attitude
* Work collaboratively as part of a small, friendly team