Operations Supervisor Job Description
We are seeking an experienced Operations Supervisor to join our team. The successful candidate will be responsible for supervising employees and work activities to ensure that all operational tasks are completed safely and meet requirements.
Key Responsibilities:
* Awareness of how position contributes to the branch collective performance - route/service efficiency, teamwork, superior customer service, timely reporting of issues and sharing growth opportunities are all examples of how it is contributing to positive financial performance
* Support and implement continuous improvement of labour efficiencies
* Ensure employees complete pre-start checks and post-run checks
* Act on equipment maintenance and servicing issues as scheduled, or as a result of pre-start and/or post-run checks, and order parts and PPE, as required
* Maximise customer service and operational efficiencies through effective supervision
* Investigate and report customer complaints to line management in accordance with requirements
Required Skills and Qualifications:
* Industrial/employee relations legislation knowledge
* HS and environmental management systems and legislation
* HR licence
* Intermediate Microsoft Office skills
* Supervisory and teamwork, ideally within a unionized environment
* Transport / waste management / logistics and / or recycling industry background
Benefits:
* Competitive salary package
* Career opportunities in a high growth, Australian business
* Supportive and safe work environment
* Paid parental leave
* Great company benefits: Employee share program, company discounts, salary packaging, EAP, discounts on private health insurance and more.
Why Join Us?
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
Our Recruitment Process:
Our recruitment process involves a number of checks including reference checks, verification of qualifications, licences and right-to-work status.