Join NSW Ambulance and play a leading role in delivering digital health initiatives that directly support emergency response and patient care across NSW.
Position Title: Associate Director, Radio Technologies and Telecommunications
Employment Type: Permanent Full-Time
Salary Range: $173,345 - $193,906 per annum + 12% super and benefits (Health Mgr lvl 5)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Application Close: Midnight on 18 December 2025
About the Opportunity
The Associate Director Radio Technologies and Telecommunications is a key leadership role responsible for ensuring NSW Ambulance's radio and telecommunications networks remain reliable, modern and fit for purpose across the state. You will oversee radio maintenance programs, project delivery, governance, risk management, procurement and vendor performance. Working closely with internal executives and the NSW Telco Authority, you will develop strategic work programs, lead business cases and funding submissions, and ensure all radio and telecommunications initiatives support operational readiness. You will also lead a team of technical and project specialists to deliver high-quality outcomes that directly support frontline emergency services.
About You
You're an experienced leader in radio technologies, telecommunications or complex technical programs. You bring strong project management capability, excellent stakeholder management skills and the ability to deliver structured, reliable and sustainable outcomes in fast-paced environments. You excel at building relationships, solving complex technical challenges and guiding diverse teams. Your communication skills allow you to influence, collaborate and align multiple stakeholders toward shared goals.
You'll bring
* Experience in radio technologies, telecommunications or technical program management
* Strong project governance, planning, procurement and contract management skills
* Excellent communication and stakeholder engagement abilities
* Demonstrated leadership of technical/project teams
* Strong analytical and problem-solving capability
* Ability to manage competing priorities in a critical operational environment
What's on Offer
* Enjoy a healthy work-life balance with one paid Allocated Day Off (ADO) each month, an additional public holiday, and a variety of leave options.
* Generous salary packaging options to increase your take home pay + novated leasing
* Flexible Work Agreements may be negotiated
* Modern, purpose-built workspace with excellent transport connection and an array of cafes, restaurants and amenities in the vicinity.
* Career growth opportunities within one of Australia's largest and most innovative public sector health organisations.
Need more information?
Role Description Position Conditions and General Information
Contact People
Please contact Peter Elliott on if you have any questions about this role. For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on Support is also available through the Stepping Up website. Please contact if you require any adjustments to the recruitment process so we can support you to present your best self.
How to Apply
Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.
1. The NSW Public Safety Network (PSN) is a P25 Phase 2 trunked network supporting mission-critical voice and narrowband data services. Describe your experience in interpreting technical documentation (such as Methods of Procedure (MOP) documents) for these types of networks. How would you identify operational risks during the implementation of significant software upgrade works in a public safety radio environment, and what mitigation strategies would you recommend to prevent service-interrupting outages? Please include an example of a time you successfully delivered a similar outcome and outline the strategies you used to overcome any technical issues that arose.
2. You are tasked with leading engagement across NSW Health, NSW Ambulance, and the NSW Telco Authority for a priority cyber security uplift initiative with a fixed delivery deadline. The scope of this work will impact multiple areas of NSW Ambulance's ICT infrastructure, including radio dispatch consoles, radio terminals, in-field communications, and medical technology. How would you:
* Identify key stakeholders across these agencies?
* Understand their operational and business priorities?
* Maintain strategic relationships while managing technical and political challenges?
* Ensure on-time delivery of this critical yet disruptive initiative?
Additional Information
* Applicants will be assessed against the essential criteria articulated in Role Description.
* NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
* Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
* Eligibility lists and talent pools may be created and used to fill permanent or temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
About NSW Ambulance
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply
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