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Senior improvement partner

Melbourne
Eastern Health
Posted: 29 July
Offer description

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Human Resources Talent Specialist - Human Resources Operations, Strategic workforce growth and retention, Diversity, Equity and Inclusion

* Multiple positions | Full-time and Part-time applicants considered | 5 weeks’ leave
* Inner-east location close to cafes and public transport | Values based organisation
* Implement and develop a culture that supports continuous improvement

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

As the Senior Improvement Partner, you will play a critical role within the Continuous Improvement team, part of the Allied Health, Strategy, Improvement & Experience directorate at Eastern Health. You will support the delivery and evolution of the Improving Performance Together framework by applying practical improvement systems that empower staff and teams to solve meaningful problems and identify opportunities for change. Reporting to the Director of Continuous Improvement, you will provide leadership in building a culture and capability for continuous improvement across the organisation. You will work collaboratively with clinical and non-clinical teams across all programs, directorates, and campuses, coaching and advising on initiatives that align with Eastern Health’s strategic priorities. In this role, you will apply structured improvement methodologies, including Lean and PDSA, and use data analysis tools—such as run charts and statistical process control charts—to inform decision-making and drive measurable improvements in performance, processes, and outcomes. A key focus will be supporting the implementation of Eastern Health’s Continuous Improvement Capability Framework, where you will deliver tools, templates, and training that strengthen organisational capability and help foster a sustainable culture of continuous improvement.

About you

To be successful in this role you will possess:

* At least 3 years’ experience in redesign and improvement working with healthcare clinicians and delivering successful change in a complex healthcare environment,
* Experience in training and coaching senior staff in improvement, project and change management
* An understanding of improvement science with prior experience in healthcare improvement projects and formal or currently undertaking training in improvement methodologies
* Superior communication skills, both verbal and written
* Self-motivated and able to work under pressure both independently and within a team
* A commitment to improving the patient’s experience of their healthcare
* Tertiary qualification in health-related field (i.e. clinical qualification and/or health management)

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

* Diverse and engaging career opportunities
* Friendly & supportive team
* Salary packaging options
* Career progression in our teaching hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for).

Good to know:

* We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
* We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
* As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
* Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
* Advertising may end before the closing date.
* We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Health Care Provider
* Industries

Hospitals and Health Care

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