Travel Sales Consultant
We are seeking an experienced Travel Sales Consultant to join our team of travel experts. This is a fantastic opportunity to utilise your exceptional customer service skills and share your extensive knowledge of global destinations.
About the Role
This exciting opportunity has arisen for an experienced Travel Sales Consultant to work with us in the RACV Bendigo store. You will be responsible for promoting holiday packages, flights, hotels, cruises, tours, experiences & travel insurance to customers face to face and online.
Your Key Responsibilities include:
* Promoting holiday packages, flights, hotels, cruises, tours, experiences & travel insurance to customers
* Building relationships with customers face to face and online, managing new enquiries, quotes, itineraries, amendments and cancellations
* Facilitating domestic & international travel bookings and payments between travellers & suppliers, using Amadeus GDS
* Converting enquiries into confirmed bookings, cross selling & up selling of travel products
* Managing travel credits, refunds and changes
* Attending sales meetings and achieving targets & KPIs
* Attending industry events i.e. supplier & product events, ship inspections & travel expos