Management consultant (kanwal)

Job Title: Management Consultant

Location: Kanwal Veterinary Hospital, Central Coast, NSW

Employment Type: Full-time | Salary Range: AUD $180,000-$210,000

Kanwal Veterinary Hospital is a leading provider of veterinary care in NSW, committed to enhancing patient experiences and operational efficiency. With a focus on innovation and career development, we aim to redefine veterinary practice by creating bespoke business models that support both internal growth and external industry training opportunities.

We are seeking a skilled and experienced Management Consultant to assess and improve our business operations across HR, marketing, finance, and patient care. The goal is to develop an industry-leading veterinary hospital model that can be shared with other professionals, providing an additional revenue stream through training and consultancy services.

• Minimum 10 years of experience in business coaching, management consulting, or business development.
• Proven experience in developing and scaling business operations.
• Expertise in HR, finance, marketing, and operational systems.
• Strong public speaking and training delivery skills.
• Demonstrated ability to create and implement bespoke business solutions.
• Familiarity with the challenges faced by veterinary practices is an advantage.

• Organisational Analysis and Strategy Development
  • Assess the business's current operational framework, including HR, finance, marketing, and patient care.
  • Identify inefficiencies and areas for improvement, and design tailored strategies for sustainable growth and enhanced service delivery.
  • Develop and implement business models that align with the hospital's goals and industry standards.
• Business Operations Optimisation
  • Conduct detailed reviews of work objectives, operational methods, and procedures.
  • Formulate and implement improved workflows, revised job functions, and enhanced systems to address organisational challenges.
• Staff Development and Workforce Management
  • Use behavioural profiling tools to evaluate team alignment and skill utilisation.
  • Establish new key performance indicators (KPIs) and implement training programs to upskill staff.
  • Develop and implement strategies to manage stress and improve mental health within the team, addressing the demands of veterinary practice.
• Recruitment and Talent Acquisition
  • Design recruitment strategies to attract skilled professionals from local and international markets.
  • Establish criteria to mitigate skills shortages in the veterinary sector.
• Patient Experience Enhancement
  • Develop systems to optimise the client journey, ensuring consistent and excellent patient care from initial contact to follow-up.
  • Monitor and improve processes that directly impact patient satisfaction and retention.
• Business Development and Revenue Growth
  • Create and execute a sales plan for the dissemination of the developed business model.
  • Generate an additional revenue stream by training other veterinary professionals in the bespoke model.
  • Represent the hospital at conferences and industry events to promote the model and its benefits.
• Public Speaking and Training Delivery
  • Conduct workshops, training sessions, and presentations to share best practices with other veterinary professionals.
  • Build Kanwal Veterinary Hospital's reputation as an industry leader in operational efficiency and patient care.
• Documentation and Reporting
  • Develop comprehensive documentation, including manuals, processes, and training materials.
  • Regularly report on progress, challenges, and outcomes to the management team.

• A chance to make a meaningful impact on a growing veterinary practice.
• The opportunity to shape a scalable business model for industry-wide adoption.
• Work in a dynamic environment with a supportive team.

Pay: $180,000.00 - $210,000.00 per year

Work Authorisation: Australia (preferred)

Work Location: In person

Application Deadline: 11/02/2025

Expected Start Date: 15/02/2025