About the Role
This is a unique leadership opportunity to oversee and support our dedicated team of Client Care Coordinators, who play a vital role in delivering seamless allied health services.
As Administration Manager, you'll be the engine behind our administrative operations — driving efficiency, supporting people, and ensuring an exceptional patient journey from start to finish. You'll work closely with senior leadership to streamline processes, strengthen team performance, and help shape the future of our community care services.
Key Responsibilities
* Lead, support, and inspire the administration team to deliver smooth day-to-day operations
* Ensure compliance with key administrative processes and best practice guidelines
* Oversee rostering and workforce coordination
* Support intake management, debtor reviews, and financial planning alongside the Operations Manager
* Conduct regular performance reviews, coaching, and team meetings
* Manage recruitment, onboarding, and ongoing professional development of administration staff
* Handle dispute resolution with referrers, third parties, and NDIS-related matters
* Contribute to business projects, policy development, and continuous improvement initiatives
About You
* Proven experience in office or administration management
* Exposure to the Allied Health or Community Health sector (highly regarded)
* Confidence working across business systems and software platforms (Gensolve experience highly desirable)
* Strong organisational and administrative skills
* An analytical, solutions-focused mindset
* Adaptability and openness to change
* Excellent interpersonal, communication, and relationship-building skills
Why Join Us?
* Work close to home in our brand-new Forest Glen office
* Staff discounts across our full range of services
* Attractive remuneration, aligned with experience and annual performance reviews
* Employer-funded parental leave
* Regular group and team social events
* A supportive, values-driven workplace where your leadership truly matters
About Us – Sports & Spinal Group | Team Rehab Solutions
For over 30 years, Sports & Spinal Group has grown into one of South-East Queensland's leading Allied Health organisations. Our success is built on a genuine commitment to training, professional development, and a workplace culture where people truly love what they do.
Team Rehab Solutions, operating within the Sports & Spinal Group, is all about raising the bar in community care. Our clinicians take healthcare directly to those who need it most — supporting people in the comfort of their own homes. We help our patients move better, feel stronger, and live with less pain — creating meaningful improvements in their quality of life every day.
We care deeply about our patients and our people, and we're excited to welcome a new leader into our growing team.
Our Values are simple:
* Respect all
* Be memorable
* Collaborate and grow
* Innovate for the future
* AND show the love
Ready to Make an Impact?
If you're a motivated Administration Manager with a passion for people, process, and delivering exceptional service — we'd love to hear from you.
Apply now with your resume and a cover letter addressing the key requirements of the role.