IT Service Management Specialist
A leading IT advisory firm is looking for an IT service management specialist in Canberra. In this role, you'll enhance IT service capabilities, implement best practices, and drive ITIL principles across the organization.
This permanent full-time position emphasizes strong incident, problem, and change management skills. You will work collaboratively to improve processes, engage stakeholders, and optimize service delivery while enjoying a supportive culture of innovation and growth.
1. Key responsibilities:
2. Enhance IT service capabilities and implement best practices.
3. Drive ITIL principles across the organization.
4. Collaborate with stakeholders to improve processes and optimize service delivery.
5. Required qualifications:
6. Strong incident, problem, and change management skills.
7. Excellent communication and collaboration skills.
8. Ability to work independently and as part of a team.
9. Benefits:
10. Permanent full-time position.
11. Supportive culture of innovation and growth.
12. Opportunity to work on challenging projects and develop new skills.