Women’s and Children’s Health Network, Paediatric Outpatient Services, North Adelaide 5006 Salary –ASO2, $58,709.00 - $63,154.00 12% Superannuation and Salary Sacrifice Benefits Full Time, ongoing/permanent and temporary contracts available. About WCHN Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do. What WCHN Can Offer You Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.) Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites). Support for you and your family via our Employee Assistance Program. Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information. About the role The Administrative Officer provides confidential administrative support for Paediatric Outpatient Services, managing appointments, records, billing, and data accuracy. The Administrative Officer delivers high‑quality customer service and efficient clinic operations while supporting multidisciplinary staff to ensure optimal experiences for patients and families. Key duties of the role Maintain and prepare patient files/folders/notice boards for clinic appointments. Screen, direct, and answer telephone enquiries, taking accurate messages. Take responsibility for booking follow-up appointments, using sound knowledge and judgement to ensure efficient use of resources and convenience to customers. Maintaining accurate patient data on the EMR and SRMS systems. Skills and Experience Experience in an administrative-type role. Understanding patient rights and responsibilities and confidentiality. Competency in Word processing, Excel, PowerPoint, e-mail, and Teams. Ability to work autonomously and as part of a multi-disciplinary team. Effective interpersonal and customer service skills. Enquiries can be directed to Sue Dunn Administrative Manager – Paediatric Outpatients Sue.Dunn@sa.gov.au 0402 140 303 Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community. Stay connected with us! Follow WCHN on LinkedIn to keep up to date with new job opportunities and the latest news from across our network — Click Here to join the conversation To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below: ASO2 - Administrative Officer Paediatric Outpatient Services - Role Description - 930204.pdf Immunisation Requirements Checklist Applicant Documents Checklist The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Application Closing Date: Sunday 22 March 2026 at 11:55pm