Job Overview
We are seeking a skilled IT professional to maintain and implement new systems, ensuring the stability and reliability of our infrastructure.
Key Responsibilities
* Ensure the stability of Windows-based systems
* Maintain and implement new systems, including disaster recovery
* Oversee server management and ensure knowledge base documentation is available for all IT staff
* Assist in strategy planning, risk management, and change management
* Write scripts and action escalations as needed
* Help identify cost reduction activities and support service improvements
* Oversee backup architecture and apply operating system updates
* Analyze system logs and identify potential issues
Qualifications and Success Profile
* MCSE/MCNA certification
* ITIL certification
* Advanced expertise in systems configuration and troubleshooting within a Microsoft WAN
* Strong problem-solving and analytical skills
* Broad working experience with brand name hardware platforms
* Maintaining a large multi-site, multi-domain systems infrastructure
* Sound understanding of multiple domain concepts, including Exchange integrations and Active Directory implementations
* Thorough understanding of antivirus and backup methodologies at an enterprise level
* Experience with Microsoft Enterprise products: Exchange, SQL, ISA, Terminal Services, VMware, WSUS
* Extensive experience with DNS, DHCP, and Group Policy
* Expertise in IP Telephony, specifically Fortigate environments