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Category specialist - professional services

Sydney
NSW Department of Customer Service
Posted: 17 April
Offer description

ICT Category Specialist – Professional Services Category

* Employment Type: Ongoing
* Salary: DCS Grade 9/10, base salary of $129,464 – $142,665 plus 12% superannuation and leave loading
* Location: McKell – Sydney, for at least 50% of the working days in a fortnight. Flexible working arrangements available.

About the team

We take great pride in delivering excellence to our customers through innovation and professional excellence. DCS promotes a cohesive, diverse, and inclusive culture and actively supports the professional development of its workforce.

About You

* Demonstrated stakeholder and relationship management skills
* Planning, project management and research skills
* Experience in contract management and leading performance reviews with suppliers
* Category specialist skills in ICT categories or large areas of expenditure
* Experience in ICT category and preferably in Professional Services procurement
* Understanding of NSW Government legislation, procurement policies, framework and processes
* Developed problem‐solving skills and ability to work independently
* Analytical skills to understand various business contracts, work on large disparate spend data and spreadsheet
* Communication and influencing skills – in particular the ability to prepare written reports and provide guidance

About the role

* Partner with stakeholders in procurement category planning and performance tracking through regular supplier reporting to manage supplier performance
* Contribute to the development and implementation of category management plans and strategies that yield superior value for money outcomes by adhering to procurement board directions
* Analyse business needs, commercial risks and supply markets to inform category planning and provide governance, advice and guidance to internal stakeholders to build expertise in the Professional Services category function
* Provide expert advice and support for creation and maintenance of all‐of‐government agreements and panels such as Professional Services Purchasing Arrangements, ICT Consulting Commercial Framework & Spend Management Panel
* Engage supply markets and internal stakeholders positively to achieve effective communication to meet category objectives
* Analyse all internal and external procurement information to effectively develop category strategies for the Professional Services category
* Provide support for pricing updates, capability reviews and contract re‐negotiation
* Provide guidance for agency stakeholders looking to procure services contracted under the scope of all of government panels that the team manages
* Contribute to development of benefits realisation plan for the Professional Services category and track benefits

Why work for us?

* The opportunity for meaningful work that matters to all of us in NSW
* Hybrid working and generous leave conditions, so you can make time for what you want
* Much more than just a job, you can build a career here
* Unmatched opportunities for growth and development

Benefits of working for DCS

* Accrued flexible leave
* Hybrid working options – flexibility to work from home and office
* Generous leave entitlements including up to 14 weeks parental leave and flex leave
* Access to health and well‐being programs including Fitness Passport
* Competitive pay and conditions

Important requirements

* Be NSW residents or willing to relocate.
* Hold appropriate working rights for the type of employment offered.
* Ongoing (permanent) roles require Australian citizenship or permanent residency.
* Temporary roles require valid work rights for the full duration of the role.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

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