A career as a Case Manager in Community Corrections offers a unique opportunity to support positive change and enhance community safety.We’re currently seeking a dedicated Case Manager to join our Townsville team. In this role, you’ll play a vital part in supervising individuals on community-based orders or parole, helping them make meaningful progress while contributing to a safer QueenslandTownsville is the relaxed, sun-soaked capital of North Queensland, boasting over 300 days of sunshine each year. Surrounded by natural wonders—including the Great Barrier Reef, lush rainforests, pristine beaches, and unique wetlands—Townsville is a hub for adventure and outdoor living.Whether you're into stadium sports, hiking, wildlife encounters, or simply enjoying warm hospitality and a strong sense of community, Townsville offers an enviable lifestyle and could be the perfect place to grow your career.To thrive as a Case Manager, you will need to demonstrate the ability to:Prioritise community safety when interviewing individuals, assessing and responding effectively to riskManage multiple and complex demands and competing priorities in a fast-paced environment, whilst navigating policy and procedural frameworks to implement daily offender management policiesSupportive productive working relationships with internal teams, external service providers, and community stakeholdersAct with integrity and display personal driveCommunicate with influence, adapting your approach to engage effectively with diverse audiences.Respect and embrace diversity, fostering an inclusive environmentWhy Join Queensland Corrective Services (QCS)?At QCS, we’re committed to building safer communities—and that starts with supporting our people. As a Case Manager, you’ll benefit from:Attractive salary package, including 12.75% employer superannuation, locality allowance and annual leave loadingNationally accredited training, including a Certificate IV in Correctional Practice (Community), with ongoing professional developmentComprehensive leave entitlements to support your wellbeing and work-life balanceStructured career progression and tailored development plans to help you growInclusive and supportive culture where diversity is valued.To be eligible for this role, you must:Hold a current driver’s licenceHave full working rights in AustraliaPossess a bachelor’s degree in a relevant field such as Criminology, Law, Justice, Psychology, Social Work, Social Sciences, Education, Health, Business, or Aboriginal and Torres Strait Islander Studies – contact us at CCRecruitment@corrections.qld.gov.au to check if your degree field is relevant.Final year students are encouraged to apply for temporary vacancies to be assessed for a talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution
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