**Job Description:**
* The Talent & Culture Coordinator plays a vital role in delivering an exceptional colleague experience, aligned with luxury standards.
**Key Responsibilities:**
* Coordinate flight bookings, accommodation arrangements, and transportation for new hires, repatriations, and business travel in accordance with company policy.
* Administer medical insurance enrollments, renewals, and claims by liaising with insurance providers and maintaining accurate records.
* Maintain up-to-date employee records, including passport details, visa copies, and personal files.
* Process colleague requests such as NOCs, employment certificates, and bank letters in a timely and professional manner.
* Support the renewal tracking and documentation of visas, QIDs, health cards, and other government-related requirements in coordination with the PRO/HR Admin team.
* E nsure all departmental documents, forms, and records are accurately maintained and archived.
**Onboarding & Offboarding:**
* Coordinate onboarding logistics, including welcome emails, uniform arrangements, locker assignment, medical checks, QID processing, and access cards.
* Prepare colleague welcome kits and coordinate first-day schedules and hotel orientation sessions.
* Assist with offboarding procedures such as exit checklists, clearance forms, and final documentation, ensuring a smooth departure process.
**General Support & Communication:**
* Provide administrative support to the Talent & Culture team, including managing appointments, filing, and correspondence.
* Assist in preparing internal memos, notices, and announcements related to colleague matters.
* Maintain departmental inventory (e.g., name tags, ID cards, stationery) and place orders as needed.
**Qualifications & Requirements:**
* Diploma or Degree in Human Resources, Business Administration, or a related field.
* Prior experience in HR administration or colleague services, preferably in a luxury hospitality environment.
* Strong organizational skills and attention to detail with a high level of accuracy.
* Excellent interpersonal and communication skills with a courteous and discreet manner.
* Proficiency in Microsoft Office applications; experience with HR systems is an advantage.
* Knowledge of visa processes, insurance procedures, and local labor law is a plus.
* Fluent in English; additional languages are an asset.