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National call centre workforce planning lead

Hoban Recruitment
Posted: 12 June
Offer description

HOBAN Recruitment is seeking a dedicated Assistant Director for the National Call Centre Workforce Planning division in Midland, Australia. This full-time role involves leading a multi-functional team to manage workforce planning and engagement while ensuring optimal performance of the contact centre.

Successful candidates will have proven experience in high-volume contact centres and strong leadership skills, with a focus on stakeholder engagement and data analytics. The position offers a daily rate of $602.55 plus superannuation.

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