Company Description
Golden Beach Dental is a professional medical practice located in Golden Beach, Caloundra, Australia. The practice is dedicated to providing exceptional dental care through experienced professionals and state-of-the-art equipment. Serving the Sunshine Coast community, Golden Beach Dental focuses on delivering a comfortable and welcoming environment. The team is committed to ensuring optimal oral health and positive experiences for all patients.
Role Description
This is a full-time, on-site role for a Receptionist/Dental Assistant based in Sunshine Coast, QLD. The individual will manage front desk duties, including scheduling appointments, answering phone calls, and welcoming patients. Responsibilities also include assisting the dental team with clinical procedures, maintaining a clean and organized workspace, and providing excellent customer service to ensure a positive patient experience. Administrative and clerical tasks such as maintaining patient records and processing payments will also be part of daily duties.
Qualifications
* Strong receptionist and clerical skills, including scheduling, record keeping, and managing administrative tasks
* Excellent phone etiquette and communication skills to provide clear, professional, and compassionate interaction with patients
* Customer service experience to ensure patients feel welcomed and supported at every visit
* Ability to multitask efficiently while maintaining attention to detail in a fast‐paced environment
* A team‐oriented mindset and ability to work collaboratively with dental staff
* Relevant certifications or experience in dental assisting is a plus
* Proficiency in using office management software and dental practice management systems is an advantage
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