Role purpose
The Business Manager will provide operational and strategic support to the Chief Technology Officer (CTO) and the broader Corporate Centre Technology leadership team.
Key Accountabilities and main responsibilities
Manage the coordination and input for technology forums
* Risk, Technology and Transformation Board Committee (quarterly)
* Technology Strategy and Roadmap
* Technology Risk including Risk Appetite Statement
* Technology Performance and IT Governance
* Security
* Other topics as per the agenda
* Board (as required)
* Technology Monthly Forum (monthly)
* Risk
* Finance
* Service
* Other topics as per the agenda
* Executive Leadership Team (fortnightly) (when on agenda)
* All Hands Tech virtual meeting or email (monthly)
* Participation in the Technology Stand up (weekly)
* Other Technology Forums (as required)
* Major Vendor Reviews (monthly/quarterly)
Vendor and commercial arrangements
* Track vendors used in corporate core (term and spend)
* Track baseline data for major vendors
* Collate data for major vendor reviews
* Confirm/change contracting entities with vendors
* Track renewal dates and actions required
* Actions changes/reductions with vendors in line with business model changes
Technology Budget and Baselines
* Track costs and baselines to budget
* Track actions related to TSA (transition services agreements) plans
Projects
* Track projects in Corporate Core
* Report on major projects
* Track TSA activities
* Assist with technology communication and status of major issues and incidents, working with the technology groups to develop a coordinated response.
* Other activities as determined by the CTO
The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team flexibility to work outside core business hours is required in this role.
Experience & Personal Attributes
* Degree qualified in Technology or related field.
* 5+ years professional experience working in large and complex environments managing programs and/or portfolios, experience working through large change and integration programs is highly desirable
* Experience in developing presentations, management reports & budget information.
* Action and results focused with a high‐level of planning and a proven ability to work across and manage multiple in‐flight projects.
* Ability to influence others, facilitate consensus and move stakeholders toward a common vision or goal and gain buy‐in.
* Ability to communicate at all levels and tailor style to suit various audiences
* Strong organisational and planning skills with the ability to manage conflicting priorities
* Good written and verbal communication skills
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