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Team leader (clinical support)

Townsville Hospital and Health Service
Posted: 28 February
Offer description

About your opportunity

The Team Leader (Clinical Support) role provides high level executive support to the Internal Medicine Department in conjunction with leading a team of clinical support officers to provide a support function to the Clinical Directors within the Medical Service Group.

This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.

PLEASE NOTE: This is a permanent full-time role.

About your new employer

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

* Salary range: $3586.00 to $3950.80 p.f. (AO4)
* 12.75% employer contribution to superannuation
* 4 weeks annual leave with 17.5% loading
* Locality allowance
* Plus Salary Sacrificing options may be available

The ideal applicant will be someone who has proven ability and can demonstrate the following:

* Proven ability to operationally manage a small administration team within a complex and diverse multidisciplinary environment, including a demonstrated ability to provide confident leadership and supervision skills.
* Proven ability to maintain and monitor performance measures, whilst setting realistic goals, objectives and priorities and take remedial action where necessary.
* Ability to develop and implement processes to streamline workplace practices creating efficiencies within limited resources.
* Demonstrated high level communication, negotiation and consultative skills in a challenging multidisciplinary environment.
* Proven ability to use initiative, prioritise, problem solve, manage multiple tasks and meet deadlines while working autonomously
* Possession of a high level of administrative and secretarial skills and the proven ability to prepare complex documents, agendas and minutes whilst maintaining patient confidentiality and providing an effective customer focused service.
* High level interpersonal skills, ability to communicate effectively both orally and in writing (displaying tact and diplomacy when dealing with patients and staff).
* Demonstrated ability in rostering practices and sound knowledge of basic rostering guidelines.
* Demonstrated ability to plan, prioritise and schedule work to meet strict deadlines and commitments, and to be flexible in changing work environment whilst being able to work autonomously and maintain a high volume of work to ensure all targets and deadlines are achieved.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Donella Owen on (07) 4433 4***

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV676236

Applications close: Wednesday, 11 March 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

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