* Which of the following best describes your eligibility to work in Australia?*Australian or New Zealand Resident Australian Work Permit (Visa) Not eligible to work in Australia
* If you answered 'Australian Work Permit (Visa)' above, please list the type of Visa and expiry date which gives you eligibility to work in Australia.
* Are you already an employee of Shellharbour City Council?*Yes No
* I am not aware of any health conditions that might interfere with my ability to perform the inherent job requirements and demands of this position.*I agree I will provide details in the next question
* Council is committed to providing an accessible, safe and inclusive workplace for all. To help us offer additional support or identify and support people from diverse groups please state if you require any assistance.
* Do you have a current driver's licence?*Yes No
* Please indicate which opportunity you are interested in applying for;*Casual Customer Service Officer Casual Administration pool Both casual opportunities
* This role requires a minimum of one year of customer service experience. Please select the industry in which you gained your most recent experience:*Government Hospitality Retail Financial Real Estate Health Other
* What motivated you to apply for this role and how does your experience demonstrate your ability to deliver customer focused services? Include examples of how you communicate with customers (face to face, phone, written and electronic). *
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* Outline your experience in using organisation or regulatory guidelines to provide accurate advice or support in your work.*
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* Describe your experience using digital systems and software to support day to day operations including Microsoft Office applications, records management systems and finance systems.*
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* Provide details of what experience you have using a Customer Relationship Management (CRM) system.*
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* Shellharbour City Council’s core values are collaboration, accountability, integrity, respect and sustainability.
Choose one and tell us how you demonstrate this value in your work. *
* Please click the link below and complete the required questions to ensure your application is processed. As part of our recruitment process, we use the Predictive Index assessment to help us understand your work style and preferences. This assessment takes around 5-10 minutes and there are no right or wrong answers - Just be yourself! Predictive Index *I have completed the Predictive Index assessment using the link above.
* I have not been convicted by a Court of any criminal offences which could affect my application for this position.*I agree
* Please provide contact details for two referees: (Note: Referees include current and/or previous employers, managers, supervisors).*
* I declare that to the best of my knowledge the above information and that submitted in accompanying document (s) is correct. I understand that any false or misleading information given in this application may render my contract of employment if I am appointed, liable to termination. *I understand and agree to the above