Sales Consultant - The Travel Corporation
Location: Bondi Junction (Hybrid) or Remote (must be located in Australia or New Zealand)
Work type: Full-time, shift-based (evenings and weekends required)
We're looking for a dynamic Sales Consultant to join our high-performing Contact Centre team at The Travel Corporation (TTC). If you thrive in a fast-paced, target-driven environment and love turning curiosity into bookings, this is your chance to help guests plan unforgettable travel experiences with our iconic brands such as; Contiki, Trafalgar, Insight Vacations, Luxury Gold, and CostSaver
What You'll Do
* Be the first point of contact for prospective guests via phone, email and chat guiding them through their holiday planning journey.
* Convert warm leads into bookings using a consultative, strategic approach.
* Own your sales pipeline in Salesforce; track follow-ups, log activity, and drive conversions.
* Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest's or advisor's needs.
* Consistently achieve KPIs for sales, retention, call quality, and guest satisfaction.
* Contribute to a positive, collaborative team culture by sharing wins and best practices.
* Stay current on our travel products, brand promotions, and global travel trends.
* Work flexibly, including evenings and weekends
What You'll Bring
* A natural drive to close sales and exceed targets.
* Resilience, energy, and a positive mindset in a high-performance, customer-first environment.
* A strong service orientation with excellent communication and discovery skills.
* Confidence working with CRM systems.
* Flexibility to work outside standard business hours, including evenings and weekends.
* Bonus: Experience in travel, contact centres, or consultative sales environments.
* This role requires availability during our peak sales windows including evenings (after 5 PM) and weekends to best support demand and maximise your sales potential.
What Success Looks Like
* Conversion: You consistently turn leads into confirmed bookings.
* Revenue Growth: You maximise every opportunity through upselling and cross-selling.
* Customer Satisfaction: You deliver standout service that leads to repeat business and referrals.
* Lead Management: You follow up promptly, no lead goes unattended.
* Team Collaboration: You support your teammates and contribute to a winning sales culture.
Why Join TTC?
* Be part of a global travel company with more than 100 years of experience
* Access professional development support and wellbeing resources
* Take two paid volunteer days each year to support causes you care about
* Use your $2,000 annual personal development fund for training, coaching, or courses
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