My client is a progressive hire company that specializes in the hire and sales of Earth Moving Equipment ,
We are currently looking for a Hire Controller / Branch Administrator to join our Adelaide team based at Wingfield. This role comprises a mix of fast-paced inbound phone-based interaction with proactive planning, professional response and online administration to coordinate equipment orders.
**To be successful in this role you must have**:
- At least 5 years experience in an administrative environment within hire, construction or related industries.
- Planning and organising with the ability to work under pressure and manage multiple priorities.
- Written/verbal communication skills
- Co-operative attitude with the ability to take a flexible approach to changing priorities in a small team environment.
- Customer Orientation - internal and external.
- Computer literate, Microsoft office to intermediate level
- Efficiency Orientation
- Attention to detail
- Perseverance
**Duties will include**:
- Branch Administration, answering phones and providing excellent support to staff and Customers
- Organise the despatch, transportation and return of hire equipment, registrations etc
- Respond to breakdown calls obtaining all appropriate customer information, initiating action with the Workshop Manager to co-ordinate timely service responses and undertaking all associated administrative follow up to ensure service continuity and a consistently high standard of customer service.
- Organise all associated work and purchase orders
- Co-ordinate quotations and all associated administration
- In conjunction with the Workshop Manager, organise the timely daily supply of parts
- Develop, maintain and update ordering processes and procedures
- Participate in parts stock takes as required
- Action, maintain and update all administrative procedures and records associated with the implementation of Companies Safety Calendar
- Undertake the organisation of all building and site maintenance activities on a planned and adhoc basis
- Co-ordinate the weekly collation, processing, sign off and submission of timesheets and all associated supporting documentation
- Co-ordinate the monthly collation, processing and submission of credit card and fuel receipts to ensure the timely provision of documentation to support effective cost control and financial reporting.
- Undertake a range of other planned and ad hoc administrative and yard tasks as directed.
For more information please call Jenni Reid on 0411 870 840.