We are looking for an enthusiastic and experienced Assistant Manager to join our dynamic team at Jump n Climb, a leading indoor adventure park located in Traralgon, Victoria. As the Assistant Manager, you will play a vital role in supporting the overall operations and growth of our exciting business.
This is a full-time position based in our Traralgon facility, where you will work closely with the General Manager to ensure the smooth running of all aspects of the business.
What you'll be doing
* Assisting the General Manager in overseeing the day‑to‑day operations of the indoor adventure park
* Supervising and coaching a team of customer service, sales and operations staff
* Ensuring excellent customer service and a positive guest experience
* Monitoring and maintaining safety and security standards
* Assisting with the development and implementation of marketing and promotional strategies
* Contributing to the overall strategic planning and decision‑making for the business
* Handling administrative tasks, such as scheduling, inventory management and reporting
What we're looking for
* Minimum 2 years' experience in a similar assistant management or supervisory role, preferably in the sport, recreation or leisure industry
* Strong leadership and people‑management skills, with the ability to motivate and develop a team
* Excellent customer service orientation and problem‑solving abilities
* Proficiency in using various software applications, such as point‑of‑sale systems and inventory‑management tools
* Strong communication and interpersonal skills, with the ability to liaise effectively with both customers and staff
* A keen interest in the sport and recreation industry, with a passion for providing exceptional customer experiences
* A relevant tertiary qualification in a related field would be highly regarded
What we offer
* Competitive salary and performance‑based bonuses
* Opportunities for career progression and professional development
* Generous employee discounts on our products and services
* A supportive and collaborative team culture
* Flexible work arrangements to maintain a healthy work‑life balance
Apply now to join our team and be a part of the exciting growth and development of Jump n Climb
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